This policy explains how Vinci Technologies ("we", "us") collects and uses personal information when you visit this website or contact us. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Vinci Technologies Limited is the controller of the personal information described in this policy. We are a company registered in England and Wales, company number 16367558, with our registered office at 268 Hawksbill Way, Peterborough, PE2 8NY. You can contact us about privacy at hello@vincitechnologies.co.uk.

Information we collect

  • Enquiries: when you use our contact form or email us, we collect your name, email address, company name (if provided), the service you are interested in and the details of your message.
  • Website usage: our hosting provider may process technical information such as IP addresses in server logs to keep the website secure and available. If we use analytics, we use privacy-focused, cookie-free analytics that do not identify individual visitors.

How we use your information

  • To respond to your enquiry and discuss your requirements
  • To prepare proposals and, if you become a client, to deliver our services
  • To keep our website secure and understand how it is used in aggregate

We do not sell your personal information, and we do not use it for automated decision-making.

Lawful basis

We process enquiry information on the basis of our legitimate interests in responding to people who contact us, and where relevant to take steps at your request before entering into a contract. Technical information is processed on the basis of our legitimate interests in operating a secure website.

Service providers

We use trusted service providers to host this website, deliver contact form submissions and manage email. They process information only on our instructions and are required to keep it secure. Some providers may process information outside the UK; where this happens, appropriate safeguards such as UK adequacy regulations or standard contractual clauses are in place.

How long we keep information

We keep enquiry information for up to 24 months after our last contact with you, unless you become a client, in which case we keep records for as long as needed to provide our services and meet legal and accounting obligations.

Cookies

This website does not use advertising or tracking cookies. Fonts and images are served from our own website rather than third-party services.

Your rights

You have the right to access, correct or delete your personal information, to object to or restrict its processing, and to data portability. To exercise any of these rights, email hello@vincitechnologies.co.uk. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.